🚚 Shipping Policy
At Hemraj Handlooms, we strive to deliver your orders safely and on time. Please review our shipping policy below.
1. 📦 Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next working day.
2. 🚛 Delivery Time
- Estimated delivery time is 3–7 business days depending on your location.
- Remote or rural areas may take slightly longer.
3. 🌍 Shipping Coverage
- We currently offer shipping across India.
- For special delivery requests, you can contact us directly.
4. 💰 Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- Free shipping may be offered on selected orders or promotions.
5. 📍 Tracking Orders
- Once your order is shipped, you will receive tracking details via SMS or WhatsApp.
- You can track your order in real-time using the provided link.
6. ⚠️ Delays
- While we aim for timely delivery, delays may occur due to:
- Weather conditions
- Logistics issues
- Public holidays or unforeseen circumstances
- We appreciate your patience in such cases.
7. ❗ Incorrect Address
- Please ensure your shipping address and contact details are accurate.
- We are not responsible for delivery issues caused by incorrect information.
8. 📦 Damaged Packages
- If you receive a damaged package, please contact us within 24 hours with photos or videos.
- We will assist you with a replacement or resolution.
📞 Contact Us
For shipping-related queries, please contact:
Hemraj Handlooms
📍 Kukatpally, Hyderabad – 500072
📞 +91 93477 29232